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Privacy Policy

PRIVACY POLICY

At Canbe Hospitality we understand that privacy is an important issue for visitors to the Canbe website and its related domains. The following information is designed to help visitors understand what information we collect from our site, and how we handle and use the information after that.

Information Collection and Use
Canbe Hospitality is the sole owner of any information collected on this site. We will not sell, share or rent this information to others in ways different from what is disclosed in this statement. Canbe Hospitality may collect information from our users at several different points on our website.

General Enquiries
If a user contacts Canbe Hospitality with a general enquiry, the user may need to provide Canbe Hospitality with personal information (for example contact details). Canbe Hospitality will use this personal information to respond to the enquiry and track further correspondence. Personal information collected is not used for any other purpose.

Cookies
Cookies are small text files that a site transfers to a visitor’s hard disk or browser for added functionality or for tracking site usage. In order to measure the effectiveness of our online presence, Canbe Hospitality may use cookies to determine the path users take on our site and to identify repeat visitors of our site. We do not use cookies to gather personal information such as a person’s name or e-mail address.

External Links
Canbe Hospitality website may contain links to other sites. Please take note that Canbe Hospitality is not responsible for the privacy policies or practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every site that collects personally identifiable information. This privacy statement applies solely to information collected by this site.

Changes to Canbe Hospitality Internet Privacy Policy

Canbe Hospitality may, from time to time, make changes to this policy. We recommend that users of this site re-visit this privacy policy on occasion to learn of new privacy practices or changes to our policy.
Cookie Policy

COOKIE NOTICE

We use cookies to personalise content and ads, to provide Social Media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you have provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website.
Cancellation Policy

Standard Rate: The reservation will be charged 7 days prior to arrival. In case of a cancellation within 7 days or no-show, there will be no refund.

Flexible Rate: The reservation will be charged 3 days prior to arrival. In case of a cancellation within 3 days or no-show, there will be no refund.

Advanced Purchase: The full amount is charged at the time of booking. In case of cancellation or no-show, there will be no refund.

Flexible Advanced Purchase: The full amount is charged at the time of booking. In case of cancellation or no-show, there will be no refund. You will be able to change your booking date up to 14 days prior to arrival.

Force Majeure: In case of cancellation due to force majeure circumstances such as outbreaks and government travel restrictions, a voucher with the total amount of the booking will be issued. All vouchers will have a validity of 12 months, must be used within the same property, are non-transferable and will not be redeemed for cash.

Please note that a damage deposit is required to cover incidentals, including, but not limited to: breakages, damage to property, additional cleaning costs, breaches to regulations such as smoking in the rooms or causing disturbance of other resident’s enjoyment of the property and in the event of unauthorized extra guests using the apartments. The damage deposit is released upon inspection after the guest’s check-out.

For bookings of 9 guests or more a non-refundable deposit of 25% is required.
Health & Safety Info

Dear Canbe guests,

Much has changed and, with unprecedented times come unprecedented measures. Part of our mission is indeed to deliver a lifetime experience but our first concern will always be our team and guests safety, no matter what. That's why we are here, to make sure you know that your health matters more than ever and that we are working accordingly to HSE (Irish Health Services), Failte Ireland (Irish tourism trade support) and Government guideline protocols to keep our cleaning and hygiene standards even higher than it used to be.

Therefore, in light of all the prevention measures needed from now on, most of our procedures, from check-in to check-out, front and back of the house, have been reviewed and updated accordingly; and, on our confirmation email, our guests are being invited to visit this page to make sure they are aware of all the measures and ready to put them in practice while in-house. We are fighting it together!

Hygiene practices

We have reviewed our hygiene practices and trained our staff to follow HSE, government and Failte Ireland guidelines protocols and keep the highest possible cleaning standard, allowing our guests to enjoy a safe experience. Our housekeeping team is rocking, deep cleaning all bedrooms/dorms everyday, common areas at least twice a day and toilets four times daily; making sure all the following points are being checked and cleaned accordingly.

New guidelines are also in place at our receptions, where all surfaces and touching places, including keyboards, telephones, room keys and card machines are disinfected by our front desk agent as many times as needed along the day; also including disinfection of the whole area when handing over to the next shift.

All the safety materials, like gloves, masks and hand sanitiser are being provided to our staff to guarantee they are protected, so they can keep you protected.

Social distancing and new procedures

With signs and reminders distributed around our premises, we are ensuring our guests keep the required 2 meters distance. But this is not all about it: as all personal direct contact should be avoided, some measures to ensure social distancing have been implemented.

Starting from the check-in time, we have a few changes. As a standard procedure in the hospitality industry, guests are required to provide their ID's to be able to check-in. Back in the old times, we would ask our guests for their ID's to check and scan it. Although, adapting to this new reality, a contactless check in will be available - please contact us for further info. Still, during check-in, the registration card with reservation details and fine print (which needs to be signed) will no longer be printed but displayed on a Signopad instead so we can make sure this is disinfected before and after each user - and it also helps us to go paperless, one of our 2020 goals! ♻

When it comes to our occupancy at our hostels, we'll work on a reduced basis, to make sure we can accommodate our guests most safely. We are also monitoring the number of people in the common areas and, when it comes to reception, only 1 person at a time is allowed to come in - which is also valid for group reservations: we kindly ask the groups to choose one representative, which will be the one dealing with our reception staff member.

Hand sanitisers are available at some strategic points around the properties and cashless payment are preferable.

Last but not least: all employees are required to go through a temperature check when starting and finishing their shifts and the rosters are being managed in a way that each Housekeeper member is responsible for one area so that they don't share the same space.

Flexible policy

We understand how flexibility is highly appreciated at the moment and we want our guests to book their holidays with the peace of mind of a free cancellation. Here on our website you will find the best rates and the following flexible policies:

- Standard: free cancellation up to 3 days prior arrival;

- Flexible Advanced purchase: lower and non-refundable rate, which allows you to change your booking dates up to 14 days before your arrival.

Tip: you will always pay less if you book direct with us!

Now, FAQ

When are you guys reopening?

All Canbe properties will be back on June 29th, the date we are allowed to reopen for travellers and tourists accordingly to lockdown lifting phases.

Are you accepting bookings already?

Yes! We are available to be booked online for arrivals from June 29th, the reopening date.

Will all your facilities be open at that time?

Yes. Although looking a bit different as per prevention measures in place, but all common areas at the hostels as well as pub & restaurants in The Wooden House will be open.

Any further question? Drop us a message here and we will get back to you shortly.

You matter for us. Dream now, stay later! See you soon.

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Why Book With Us?

Why Book With Us?

Best price guarantee Book direct!

New Cleaning Protocols Book direct!

Save at least 12%! Book direct!

Flexible Cancellation Book direct!

Inchicore Suites

Book Your Stay

Why Book With Us?

Best price guarantee

Book direct!
New Cleaning Protocols

Book direct!
Save at least 12%!

Book direct!
Flexible Cancellation

Book direct!